How To Support A Colleague Struggling With Their Mental Health
Mental Health Awareness Week (12–18 May 2025) is a chance to reflect on how we think about mental health – not just our own, but also in those around us. While conversations about mental wellbeing have become more common, it can still be difficult to recognise when someone we work with is struggling, or to know what to do if they are.
Knowing how to support a colleague who’s struggling can feel daunting – what if you say the wrong thing? What if they don’t want to talk? The truth is, you don’t need to have all the answers. Sometimes, just showing up with empathy and a willingness to listen can make all the difference.
Spotting the signs
Everyone’s experience with mental health is different, but some common signs that a colleague might be struggling include:
- Changes in mood or behaviour (more withdrawn, irritable, or low energy)
- Seeming overwhelmed or unusually quiet in meetings or social settings
- Struggling with deadlines, focus, or day-to-day tasks
- Increased absences or lateness
- Expressing hopelessness or self-doubt
Of course, we all have off days – but if something feels out of the ordinary for a colleague over a longer period of time, it could be a sign that they might be struggling.
What you can do
You don’t have to be their manager or a mental healthcare professional to support someone in need. Small, thoughtful gestures can go a long way in helping someone feel seen, heard, and less alone.
Here are some ways to support a colleague who might be struggling with their mental health:
- Start With A Simple Check-In
A gentle “How are you doing?” can open the door. Choose a quiet moment, keep your tone genuine, and don’t push if they’re not ready to talk. Just letting them know you’ve noticed and that you care can mean a lot. - Listen Without Trying To ‘Fix’ Problems
You might feel tempted to offer solutions or compare experiences, but often the best thing you can do is listen. Give them space to share, avoid judgement, and resist the urge to fill silences. Sometimes just being present is enough. - Respect Their Privacy
If they do open up, treat their confidence with care. Don’t share what they’ve said unless you’re seriously concerned for their safety – in which case, involve a manager or HR discreetly and appropriately. - Encourage Support, Don’t Force It
You could gently suggest they speak to a manager, use the organisation’s wellbeing resources, or contact their GP. Offer to help them find information or take the first step – but let them stay in control of the process. - Be Kind In The Everyday
Little acts of kindness can be just as meaningful as big conversations. Invite them for a walk or coffee. Drop them a message to check in. Give them grace if they’re quieter than usual. Compassion counts. - Looking After Yourself
Supporting someone else can be emotionally taxing, especially if you’re dealing with your own pressures. Remember, it’s okay to set boundaries and look after your own wellbeing too. You can be a good colleague and protect your own mental space. - We All Have A Role To Play
You don’t have to be trained in mental health to make a positive impact – just being approachable, kind, and open-minded can help create a safer, more supportive workplace for everyone.
Mental Health Awareness Week is a great time to reflect on how we care for each other at work – but these actions matter all year round. Because no one should have to struggle in silence, and sometimes the smallest gesture can make a world of difference.